Documentation Administrator
We are looking for a Documentation Administrator, who will be the SPOC (single point of contact) for Documentation until closure and post-delivery in case of need, assuring that the requested documentation is easily accessible and stored. You will manage all documentation requests ensuring customer documentation requirements are met in a timely manner.
If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us!
In This Role, Your Responsibilities Will Be:
- Develop and maintain Emerson documentation standard (layout and contents)
- Prepare user documentation for a variety of material, including how-to guides and instruction manuals
- Create Documentation Dossier according to user’s requirements (table of contents, cover sheets, bookmarks and cite sources) for Projects, MRO and Service orders
- Produce approval documentation as required and in a timely manner
- Provide final documentation that accurately meets customer requirements (electronic, paper) and ensure the highest standards of presentation are maintained
- Respond optimally to documentation requests and queries from internal customers
- Update the ERP system documentation status according to business requirements/specifics
- Works closely with the Sales Engineers / Project Manager/ Engineer / Order Administrator in order to bring clarity, meet the agreed timeline
- Acts as interface between HUB, Drawing Team and Project/Customer Administrators Team in all documentation related matters (check customer orders and align with factory order)
- In case of need, acts as escalation point for all documentation execution related matters in front of internal and external customers
- Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding
- Develop and maintain good knowledge of Rosemount products, model codes and continuous improvement
- Develop and maintain good knowledge of all correlated ERPs (Oracle, CRM, OCM)
- Works closely with Order Management and Finance Team for disputes management
You display a can-do attitude in good and bad times. You build and deliver solutions that meet customer expectations. You persist in accomplishing objectives despite obstacles and setbacks. You seek ways to improve processes, from small tweaks to complete reengineering. You partner with others to get work done.
For This Role, You Will Need:
- University degree
- Languages: English advanced level
- PC skills: MS Office, Internet
- Ability to organize workload and multitasking
- Ability to keep clear and accurate records and reports
Preferred Qualifications that Set You Apart:
- Knowledge in use of spreadsheets, database, word processing and selected job specific software
- French can be an advantage for some tasks regarding this role
- Ability to handle several tasks and juggle multiple priorities
Our Offer to You
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees` personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
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