jpmorgan-chase-%26-co. - Houston, TX, United States | 2024-07-25 21:37:36

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member on the Post Trade Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
• Improve operational stability and availability through participation in problem management
• Monitor production environments for anomalies and address issues utilizing standard observability tools
• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
• Exposure to observability and monitoring tools and techniques
• Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
• Familiar with effective decision making in a fast paced environment, thinking quickly and logically under pressure 

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting
• Experience working in financial services industry supporting mission critical applications a plus

 

 

Technology Support II job opportunities 2025, Technology Support II Jobs 2025, Technology Support II job opening 2025, Technology Support II job vacancies 2025, Technology Support II job descriptions 2025, Technology Support II job listing 2025 JPMorgan Chase & Co. job opportunities 2025, JPMorgan Chase & Co. Jobs 2025, JPMorgan Chase & Co. job opening 2025, JPMorgan Chase & Co. job vacancies 2025, JPMorgan Chase & Co. job descriptions 2025, JPMorgan Chase & Co. job listing 2025 Houston, TX, United States job opportunities 2025, Houston, TX, United States Jobs 2025, Houston, TX, United States job opening 2025, Houston, TX, United States job vacancies 2025, Houston, TX, United States job descriptions 2025, Houston, TX, United States job listing 2025, United Kingdom Postal Service Jobs 2025, United Kingdom Postal Service job opportunities 2025, United Kingdom Postal Service job opening 2025, United Kingdom Postal Service job vacancies 2025, United Kingdom Postal Service job descriptions 2025, United Kingdom Postal Service job listing 2025

For more information please click the link below